Last year I realized the need for project management software for The Outsource Resource. I started looking for solutions only to quickly realize the sheer number of options out there and my lack of time to research them. I hired two separate people to help me and allotted a handful of hours to each for the task—the reports I got back just weren’t very helpful. I was clear that having project management software would help The Outsource Resource but knew it wasn’t the best use of my time to locate it. Do you have a software need but don’t know where to go and don’t have the time to deal with it?
That’s when I met Keith German, the “Chief Navigator” of Solution Explorers. After ten years selling software, Keith started Solution Explorers with the goal to transform the software buying experience, recognizing that identifying new software is time-consuming, overwhelming and often confusing. In talking to him I realized that the reason I hadn’t gotten useful information was that the task was much bigger and more complicated than I had imagined. Many tasks outside our usual realm are like this—it’s important for us to recognize when this is the case and be sure to always maintain focus on our most important tasks—and delegate or outsource the rest.
I felt like I struck gold when I met Keith. He had the background, the expertise, and the systems to take on the task. We worked together for several months—yes, it takes that long—and the experience has been a giant WOW.
For one thing, I got to keep working on my business, focusing on my three most important functions, which I wrote about in last week’s newsletter (client care, sales & marketing, and staff care). While I grew my business, Keith was behind the scenes “exploring solutions.” This is huge! Finding the right software can easily take 30–50 hours—and that’s time I don’t have.
Keith and I had regular touch points along the way to make sure he knew exactly what my needs were, to report on progress and then to schedule demos with the top three choices. From hundreds and hundreds of software options, I only had to consider three! Amazing! One of those choices ended up being the right one and I’m about to get started with it. (Vertabase) I know it’s going to increase quality and efficiency within The Outsource Resource, something my clients and staff can look forward to. I’ll let you know how it goes.
Do you have software needs but don’t know what to choose? Don’t have time to figure it out? Frankly, if you’re a small business owner and you bill hourly or are responsible for sales, making time to find the right software is most likely not a good use of your time—both because it takes you away from sales but also because it’s probably not your expertise. With Solution Explorers, you’ll save yourself time, frustration and heartache. You probably didn’t know such a service existed—but now you do!